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Conveniently located near Interstate 480
Columbus
123 High Street
Columbus, OH 43215
Cincinnati
456 Vine Street
Cincinnati, OH 45202
Toledo
789 Monroe Street
Toledo, OH 43604
Akron
321 Main Street
Akron, OH 44308
FAQs
Quick answers to common questions about contacting us.
Our customer service team is available Monday-Friday 8am-8pm EST, and Saturday 9am-3pm EST. Our automated phone system and online banking are available 24/7.
Call our 24/7 card support line at +1 (337) 230-2816 immediately. You can also lock your card instantly through our mobile banking app.
We aim to respond to all email inquiries within 24 business hours. For urgent matters, please call our customer service line.
Yes! You have free access to over 55,000 ATMs nationwide through our partner network. Use our mobile app to find the nearest fee-free ATM.
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Our 24/7 customer support line is always available for lost cards, fraud concerns, and urgent banking needs.
